FAQs

Frequently Asked Questions

  1. What is Minimal Tech?
    At Minimal Tech, we offer sleek, high-quality tech accessories that simplify your life. Our minimalist designs bring innovation to everyday essentials, helping you stay ahead in both style and function.

  2. Where do you ship from?
    We proudly ship from trusted warehouses within Pakistan to ensure you get your products quickly and reliably.

  3. How long does shipping take?
    Shipping within Pakistan typically takes:

  • 5–10 business days for most areas.

  • Processing Time: Orders are processed within 1–3 business days before shipping.

Note: Business days are Monday to Friday, excluding public holidays.

  1. What is your return & refund policy?
    We’re committed to ensuring you love your purchase. If your product is damaged or defective, we offer a refund or replacement within 3 days of receiving your order.

  • Lost Orders: If your order hasn’t arrived within 20 days, we’ll issue a refund or replacement.
    For more details, visit our Return & Refund Policy page.

  1. What if my order is lost or delayed?
    If your order is delayed beyond the expected delivery date, don’t worry! Contact us, and we’ll track it down or issue a refund/replacement if necessary.
    If your order is lost in transit, we’ll work with you to resolve the issue or issue a refund after checking with the courier.

  2. How do I contact customer support?
    You can reach us via:
    📧 Email: minimaltechh09@gmail.com
    📱 WhatsApp: +92 3128265557
    🌐 Socials: Facebook | Instagram