Return and Refund Policy

Minimal Tech – Hassle-Free Returns & Refunds

Your satisfaction is our priority! If something isn’t right, we’re here to help.

✅ Refunds & Replacements

You're eligible for a refund or replacement if:

  • Damaged or Defective Items: Report within 3 business days of receiving the product, with clear photo/video proof.

  • Incorrect Item Received: If you receive the wrong product, we'll replace it at no extra cost.

  • Lost Orders: If your order is lost in transit and doesn't arrive, we'll promptly assist you in resolving the issue.

❌ Non-Refundable Cases

We cannot offer refunds in the following situations:

  • Change of Mind: Orders are processed quickly, so cancellations aren’t possible once dispatched.

  • Incorrect Address: Please double-check your details before placing an order to avoid issues.

  • Delivery Delays: External factors such as courier delays don’t qualify for a refund. However, we’ll be here to assist in tracking the issue.

  • Minor Variations: Slight differences in color or packaging may occur due to lighting, stock changes, or slight variations in product batches.

💡 How to Request a Refund or Replacement

  1. Contact Us: Email us at minimaltechh09@gmail.com within 3 business days of receiving your order.

  2. Provide Proof: Attach clear photos or a video showing the issue.

  3. Review Process: Our team will assess your request and respond promptly.

  4. Resolution: Approved refunds will be processed within 3-7 business days via your original payment method.

💜 Need Assistance? We’re just a message away – your satisfaction is our priority!